Cummins Inc. Power Generation Field Service Technician in West Sacramento, California

Power Generation Field Service Technician


Extraordinary Technology Requires Extraordinary People!

Our Distribution business delivers reliable, durable, high performing products for our global partners. You are key to our customers’ success. Working with industry leading technology and diagnostic tools, you’ll deliver solutions that build your knowledge base and fuel your career.

Expectations for the Sacramento -based Power Generation Field Service Technician II :

The Power Generation Field Service Technician- Level II has safety, customer satisfaction, and business responsibilities within branch operations. The person in this role is responsible for identifying, troubleshooting, diagnosing and providing quality repairs of electrical generator systems and related engine mechanical failures.

Responisibilities to include (but not limited to):

  • Diagnoses and basic repairs to generators and components at the customer’s site.

  • Engage customers in a courteous and professional manner. Anticipate and ensure prompt and efficient attention to customer needs.

  • Applies the use of specialized tools and follows documented procedures and policies to diagnose and complete less complex repairs, including identifying and preparing required parts and tools.

  • Performs preventative maintenance activities as per documented schedules and standards on power generation products in the field.

  • Escalates unresolved issues to more experienced Field Service Technicians and/or Supervisor.

  • Completes required documentation, such as service worksheets, timesheets, warranty claims, quality documents via handwritten forms or business system input screens.

  • Completes training in line with skill and business requirements.

  • Maintains service vehicle and tools for cleanliness and proper operation.

  • Ensure adherence to all relevant Health Safety & Environmental policies, procedures and legislation and reports any issues / incidents to site management and to their supervisor.

If you want to develop your career with the industry leader who gives you the innovative technology you love to work with and empowers you to deliver a service you can be proud of – then Cummins is where you need to be.



Skill Level A

Level I Technician plus :

  • Ability to carry out basic diagnostics using Cummins diagnostic tools on different product types with minimal supervision

  • Proficiency with Cummins service tools including Insite, EDS, Quick Serve On Line, INPOWER, LONMAKER, and/or related tools.

  • Familiar with basic warranty/policy terms

  • Capable of developing collaborative working relationships

  • Able to identify opportunities for work process improvements

  • Can resolve common technical problems

    Skill Level B

    Skill Level A plus :

  • Ability to carry out full diagnostics using Cummins diagnostic tools on different product types without supervision

  • In depth electrical repair and maintenance capability to carry out external engine repairs including fuel system components without supervision

  • Ability to develop and maintain productive customer relationships and educating customers on operations and maintenance of products

    Education, Licenses, Certifications

  • Apprentice Certified Power Generation/ Electrical Technician (Preferred)

  • Vocational diploma from relevant technical institution

  • Current relevant electrical certification

  • Locally valid driving permit


  • Basic level field service work experience

  • Intermediate level knowledge of and/or experience with of power generation products

  • High Voltage/ Low Voltage experience

  • Customer service experience

  • Technical degree and 3 years of experience as a PowerGen Service Technician or equivalent combination of education and experience.

  • Complete set of technician tools.

  • Acceptable driving record (no more than two points; no DUIs).

Compensation and Benefits

Base hourly rate commensurate with experience. Additional benefits vary between locations and include options such as our 401(k) Retirement Savings Plan, Cash Balance Pension Plan, Medical/Dental/Life Insurance, Health Savings Account, Domestic Partners Coverage and a full complement of personal and professional benefits.

Cummins and E-verify

At Cummins, we are an equal opportunity and affirmative action employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law. Cummins validates right to work using E-Verify.

Cummins will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization. To learn more about E-Verify, including your rights and responsibilities, please visit .

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Primary Location United States-California-West Sacramento-US, CA, West Sacramento, Cummins Pacific

Job Type Shop

Recruitment Job Type Technician

Job Posting Mar 23, 2018, 9:16:46 PM

Unposting Date Ongoing

Req ID: 1800004B