Cummins Inc. Field Service Foreman in Scarborough, Maine
Field Service Foreman
No, this isn’t one of those ordinary jobs.
Cummins is a team of dependable, innovative thinkers, who are empowered to generate and deliver solutions for customers, community, and environment. Our employees develop their careers through the challenges only a diverse, global innovator can promise. This is a collaborative culture where thinking beyond your desk is more than part of the job. It is the job.
This is what we call Working Right.
This is an exciting opportunity in Scarborough, Maine for a Field Service Foreman.
About the opportunity:
Oversee/manages the fieldservicetechniciansand functionsbydelegating authority, assuring quality and efficient field servicerepairs.
Promotes the principle of customer-led quality in every action with external and internal customers
Help to maintainand recovery rates
Assign work to the appropriate level technician to be completed in an efficient manner
Ability to work with other departments to coordinate the needs of the customers
Assist to address customer concerns timely
Communicate with technicians and customers to keep all updated
Manage and complete customer warranty and policy work orders and claims
Create, maintain and promote a clean and safe work environment to include company service vehicles
Ensure that all service programs and polices are carried out by service personnel
High school diploma or equivalent
Knowledge of Cummins products, including engines, power gen and electrical
Strong interpersonal, communication and customer skills
Microsoft Office products experience needed
Compensation and Benefits
Base salary rate commensurate with experience. Additional benefits vary between locations and include options such as our 401(k) Retirement Savings Plan, Cash Balance Pension Plan, Medical/Dental/Life Insurance, Health Savings Account, Domestic Partners Coverage and a full complement of personal and professional benefits.
Cummins and E-verify
At Cummins, we are an equal opportunity and affirmative action employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law. Cummins validates right to work using E-Verify. Cummins will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization.
Primary Location United States-Maine-Portland-US, ME, Scarborough, Cummins Northeast
Job Type Experienced - Exempt / Office
Recruitment Job Type Office
Job Posting Oct 10, 2018, 9:26:56 AM
Unposting Date Ongoing
Req ID: 180006RP