Cummins Inc. Field Service Foreman in Scarborough, Maine

Field Service Foreman

Description

Description

No, this isn’t one of those ordinary jobs.

Cummins is a team of dependable, innovative thinkers, who are empowered to generate and deliver solutions for customers, community, and environment. Our employees develop their careers through the challenges only a diverse, global innovator can promise. This is a collaborative culture where thinking beyond your desk is more than part of the job. It is the job.

This is what we call Working Right.

This is an exciting opportunity in Scarborough, Maine for a Field Service Foreman.

About the opportunity:

  • Oversee/manages the fieldservicetechniciansand functionsbydelegating authority, assuring quality and efficient field servicerepairs.

  • Promotes the principle of customer-led quality in every action with external and internal customers

  • Help to maintainand recovery rates

  • Assign work to the appropriate level technician to be completed in an efficient manner

  • Ability to work with other departments to coordinate the needs of the customers

  • Assist to address customer concerns timely

  • Communicate with technicians and customers to keep all updated

  • Manage and complete customer warranty and policy work orders and claims

  • Create, maintain and promote a clean and safe work environment to include company service vehicles

  • Ensure that all service programs and polices are carried out by service personnel

Qualifications

  • High school diploma or equivalent

  • Knowledge of Cummins products, including engines, power gen and electrical

  • Strong interpersonal, communication and customer skills

  • Microsoft Office products experience needed

Compensation and Benefits

Base salary rate commensurate with experience. Additional benefits vary between locations and include options such as our 401(k) Retirement Savings Plan, Cash Balance Pension Plan, Medical/Dental/Life Insurance, Health Savings Account, Domestic Partners Coverage and a full complement of personal and professional benefits.

Cummins and E-verify

At Cummins, we are an equal opportunity and affirmative action employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law. Cummins validates right to work using E-Verify. Cummins will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization.

Job SERVICE

Primary Location United States-Maine-Portland-US, ME, Scarborough, Cummins Northeast

Job Type Experienced - Exempt / Office

Recruitment Job Type Office

Job Posting Oct 10, 2018, 9:26:56 AM

Unposting Date Ongoing

Req ID: 180006RP