Cummins US & Canada

Job Information

Cummins Inc. Customer Quality Engineer - Fuel Systems on-site Representative in Jamestown, New York

Customer Quality Engineer - Fuel Systems on-site Representative


Our culture believes in POWERING YOUR POTENTIAL . We provide global opportunities to develop your career, make your community a better place and work with today’s most innovative thinkers to solve the world’s toughest problems.

We believe in flexibility for you to explore your passions while making an impact through meaningful work within our inclusive workforce. That’s what #LifeAtCummins is all about.

We are looking for a talented Customer Quality Engineer to join our team specializing in Engineering for our Corporate Segment in Jamestown, NY.

In this role, you will make an impact in the following ways:

  • Provide immediate, on-site response to any issues related to Fuel Systems and establish containment for quality issues

  • Serve as the interface between JEP and Fuel Systems on all technical & quality issues

  • Advocate for JEP’s interests within the Fuel System business and for Fuel System’s interests at JEP

  • Facilitate change management, customer approvals, and smooth introductions through the VPCR process; Capture and communicate ESN details

  • Conduct quality audits and identify improvement opportunities.

  • Review engine test data, document deviations related to Fuel Systems, and publish weekly report

  • Actively participate in the cadence of daily / weekly communication forums relevant to JEP & Fuel Systems (EQR, VPCR, Quality Pulse)

  • Monitor the situation at JEP as it pertains to Fuel Systems daily, identify emerging issues, and take action to prevent JEP escalations

  • Partner with JEP and do whatever is necessary to protect production and ensure their success (hardware coordination, logistics, escalating issues within


To be successful in this role you will need the following:

  • Background in mechanical engineering, material science, or quality engineering

  • Experience with the application and interpretation of engineering drawings and specifications

  • Solid working knowledge of fuel systems and associated component

  • Familiarity with engine test methods

  • Advanced investigation and problem-solving skills

  • Strong interpersonal skills and the ability to develop and maintain collaborative working relationships and manage conflict effectively

  • Strong communication and presentation skills; Must be able to translate technical information into actionable conclusions and communicate to varied audiences.

  • Detail oriented and strong organization skills

Compensation and Benefits

Base salary rate commensurate with experience. Additional benefits vary between locations and include options such as our 401(k) Retirement Savings Plan, Cash Balance Pension Plan, Medical/Dental/Life Insurance, Health Savings Account, Domestic Partners Coverage and a full complement of personal and professional benefits.

Cummins and E-verify

At Cummins, we are an equal opportunity and affirmative action employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law. Cummins validates right to work using E-Verify. Cummins will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization.


Primary Location United States-New York-Jamestown-US, NY, Jamestown, Engine Plant

Job Type Experienced - Exempt / Office

Recruitment Job Type Exempt - Experienced

Job Posting Sep 24, 2021, 2:13:43 PM

Unposting Date Ongoing

Req ID: 210005YT