Cummins Inc. Diesel Engine Field Service Technician III in Everett, Washington

Diesel Engine Field Service Technician III

Description

If you want to develop your career with the industry leader who gives you the innovative technology you love to work with and empowers you to deliver a service you can be proud of – then this is where you need to be.

Extraordinary Technology Requires Extraordinary Technicians!

Our Distribution business delivers reliable, durable, high performing products for our global partners. You are key to our customers’ success. Working with industry leading technology and diagnostic tools, you’ll deliver solutions that build your knowledge base and fuel your career in the Greater Seattle and Tacoma areas.

This role is customer-focused and is your starting spot for multiple career paths within our Service business with training on our newest product updates.

This is an exciting opportunity in Everett, Washington for a Diesel Engine Field Service Technician. Cummins is where you can work on our industry leading engine technology.

Job Description

  • Completes preventative maintenance and/or basic repair activities on engines and related components at the customer site with minimal direction.

  • Engages with customer in a courteous and professional manner. Ensures prompt and efficient attention to customer needs.

  • Applies the use of specialized tools and follows documented procedures and policies to diagnose and complete basic repairs, including preparing required parts and tools.

  • Escalates unresolved issues to more experienced Field Service Technicians and/or Supervisor.

  • Performs preventative maintenance activities as per documented schedules and standards on engines and related components in the field.

  • Completes required documentation, such as service worksheets, timesheets and warranty claims via handwritten forms or business system input screens.

  • Completes training in line with skill and business requirements Maintains service vehicle and tools for cleanliness and proper operation.

  • Ensure adherence to all relevant Health, Safety & Environmental policies, procedures and legislations.

Qualifications

Skills

Skill Level A

  • Broad mechanical repair and maintenance capability - Apprentice Certified Diesel (Preferred)

  • Capable of external engine mechanical repair and maintenance with minimal supervision - practical exposure to working on diesel engines

  • Awareness of Quick Serve Process

  • Able to understand basic computer use

  • Able to clearly communicate both orally and in writing

  • Able to understand written instructions

  • Ability to work safely and identify safety risks, including completion of any required safety training and Job Safety Assessment process, Can resolve basic technical problems

  • Able to work within quality standards

  • Capable of developing effective working relationships

  • Ability to use general numerical principles

Skill Level B

Skill Level A plus:

  • Ability to carry out basic repairs and scheduled maintenance on different engine product types without supervision

  • Able to understand diagnostic tools

  • Awareness and ability to access Cummins service support tools (such as Quick Serve On Line) and understanding of Microsoft Software

  • Able to prepare required documentation to the standard required

Education, Licenses, Certifications

  • Apprentice Trained Engine Technician (Preferred).

  • Vocational diploma from relevant technical institution.

  • Locally valid driving permit.

Experience

  • Minimal level of workshop related experience required.

  • Basic level knowledge of and/or experience with engine products.

  • Locally valid driving permit.

Physical Requirements (times are approximate)

  • Standing 7.5 hours per day

  • Pushing/Pulling 4.0 hours per day

  • Sitting 1.5 hours per day

  • Lifting 1.5 hours per day

  • Lifting up to a maximum of 80 pounds

  • Bending 3.0 hours per day

Compensation and Benefits

Base hourly rate commensurate with experience. Additional benefits vary between locations and include options such as our 401(k) Retirement Savings Plan, Cash Balance Pension Plan, Medical/Dental/Life Insurance, Health Savings Account, Domestic Partners Coverage and a full complement of personal and professional benefits.

Cummins and E-verify

At Cummins, we are an equal opportunity and affirmative action employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.

Cummins validates right to work using E-Verify. Cummins will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization.

Ready to work with ground-breaking products and technology? Apply for this opportunity to start your career as an extraordinary Tech with Cummins today.

Not ready to apply but want to learn more? Join our Talent Community to get the inside track on great jobs and confidentially connect to our recruiting team: http://connect.find.ly/cummins .

Job SERVICE

Primary Location United States-Washington-Everett-US, WA, Everett, Cummins Northwest

Job Type Shop

Recruitment Job Type Technician

Job Posting May 11, 2018, 8:03:35 AM

Unposting Date Ongoing

Req ID: 180000SR