Cummins US & Canada

Job Information

Cummins Inc. CES NA SCM Quality Leader in Columbus, Indiana

CES NA SCM Quality Leader


We are looking for a dynamic, talented North America Quality Director, Cummins Emissions Solutions – Supply Chain Management to join our team specializing in manufacturing quality for our Cummins Emission Solutions businessheadquartered in Columbus, Indiana. The role is designated hybrid and requires extensive initial travel (regionally).

In this role, the Quality Director will make an impact in the following ways:

  • Advocates continuous improvement toward defect-free processes ensuring customer satisfaction and the achievement of business results

  • Responsible for the assessment and improvement of the people capabilities, processes, and tools that are critical to the product development process

  • Leads the quality improvement goals and objectives

  • Leads and coordinates the use of a common continuous improvement project selection and priority setting process

  • Plans, leads, tracks, and measures the continuous improvement progress and its effect on business results

  • Leads functional teams and cross-business unit/ABO teams to drive improvements impacting key measures of the business

  • Leads quality assessments and audits focused on processes critical to customer and business success

  • Establishes warranty strategic direction and functional excellence

  • Leads implementation and management of Quality software systems; Nonconformance PPAP, SPC

  • Leads the assessment of team members' capabilities and skills; plans development opportunities to meet the needs of both the individual and the business

  • Organizes post-implementation exercises to identify strengths and opportunities for improvement


To be successful in this role you will need the following:

Action oriented: taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm

Manages conflict: handling conflict situations effectively, with a minimum of noise

Courage: stepping up to address difficult issues, saying what needs to be said

Customer focus: building strong customer relationships and delivering customer-centric solutions

Develops talent: developing people to meet both their career goals and the organization’s goals

Drives engagement: creating a climate where people are motivated to do their best to help the organization achieve its objectives

Persuades: using compelling arguments to gain the support and commitment of others

Quality Leadership: demonstrates knowledge quality management systems by applying the ten practices to assess business segment and functional performance, set strategy aligned with business needs and create consistency of purpose for continuously improving products, processes, services; enables data driven decision making and removes barriers to enable individuals to have line of sight to the customer; uses metrics to drive continuous improvement

Statistical Foundations: applies statistical tools and technique to influence decision making; leverages understanding of data collection methods, key statistics, graphical and analytical methods to describe process performance, gain insights and drive improvement action

Problem Solving: solves problems using a systematic analysis process by leveraging industry standard methodologies to create problem traceability and protect the customer; determines the assignable cause; implements robust, data-based solutions; identifies the systemic root causes and recommended actions to prevent problem reoccurrence

Quality System Management: guides in the practice and application of quality management system standards required by international certification bodies, industry specific regulatory authorities and customer's contractually specified requirements

Project Resource Management: develops resource (expense and headcount) plans using recommended project management tools and processes to manage resources effectively


  • College, university, or equivalent bachelor’s degree Business, or a related subject, required

  • 8-10 years cross business unit experience in a highly complex, matrix organization required

  • Green Belt certification required; Black Belt preferred


  • Significant level of relevant work experience, including managerial and budgetary experience, required

  • Enable our customers’ success by leading the business to focus on critical needs and deliver on our promise of dependability by driving a zero-defect culture

  • Significant experience leading Customer facing quality sub-functions of Customer Quality Assurance (CQA) and Value Package Introduction (VPI)

  • Responsible for the Plant/Product Quality Committee review cycle and Quality planning processes across our N America plants network; drive the CES NA SCM to make quality performance visible to deliver on business and customer needs

  • Responsible for Operational quality in Customer facing warehouses and other remote customer support locations

  • Leader will Champion the deployment of Manufacturing Safe launch in NA to control changes introduced by Value Package Introduction and New Plant & Business Start Ups

  • Leader will Champion the application of Cummins Continuous Improvement and Problem-Solving tools and process in NA (including 6 sigma use in Quality team)

  • Leader will manage NA SCM Quality resources planning and development for both the Quality team and Capital; responsible for the introduction of Digital 4.0 advanced metrology and inspection practices

Compensation and Benefits

Base salary rate commensurate with experience. Additional benefits vary between locations and include options such as our 401(k) Retirement Savings Plan, Cash Balance Pension Plan, Medical/Dental/Life Insurance, Health Savings Account, Domestic Partners Coverage, and a full complement of personal and professional benefits.

Cummins and E-verify

At Cummins, we are an equal opportunity and affirmative action employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law. Cummins validates right to work using E-Verify. Cummins will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization.


Primary Location United States-Indiana-Columbus-US, IN, Columbus, Commons Office Building

Job Type Experienced - Exempt / Office

Recruitment Job Type Exempt - Experienced

Job Posting Jun 29, 2022, 9:55:57 AM

Unposting Date Ongoing

Organization Cummins Emission Solutions

Req ID: 220004IN