Cummins US & Canada

Job Information

Cummins Inc. Office Facilitator in Charlotte, North Carolina

Office Facilitator


Cummins is a place big enough to coach and develop a global workforce and create the world’s leading clean, engine technology. We’re also small enough for you to find your fit and personal passion with a team of dependable, innovative thinkers who are developing their careers within a diverse, inclusive, empowering environment.

Learn more about this role and how you can begin Working Right .

Our Distribution business delivers reliable, durable, high performing products for our global partners. You are key to our customers’ success. Working with industry leading technology and diagnostic tools, you’ll deliver solutions that build your knowledge base and fuel your career.

This is an exciting opportunity in Charlotte, NC for an Office Facilitator. Cummins USA is where you can work on industry leading projects.

Your impact will happen in these and other ways:

  • Performs a full range of administrative duties to support the operations of the company.

  • Reporting to the Vice President – Finance, performs diversified and confidential administrative duties requiring broad and comprehensive experience, skill and knowledge of organization policies and procedures.

  • Maintains the smooth and orderly functioning of the office environment, works with the appropriate personnel to endure the safety and comfort of employees and visitors.

  • Serves as primary telephone receptionist for building. Maintains and distributes as appropriate telephone and branch location directories. Backs up lobby receptionist.

  • Resolves routine and complex inquiries posed by callers in a friendly and professional manner.

  • Facilitates meetings (both external and internal) being held at the facility, to include setup, catering and AV provisioning.

  • Plans and executes regularly scheduled employee events for location.

  • Prepares correspondence and reports, as requested, using Microsoft Office applications.

  • Coordinates scheduling of meeting space in building.

  • Maintains fleet of pool cars, to include scheduling and arranging for cleaning and maintenance.

  • Assists with travel arrangements when requested.

  • Maintains and reconciles corporate credit cards in accordance with company policy.

  • Reconciles and prepares expense reports for self and others.

  • Orders office supplies, including business cards and other stationery, and maintains common stock for location.

  • Responds to deaths and births in employees’ families in appropriate manner through emails and flowers.


Skills and Experience Required:



  • Strong problem-solving skills and ability to remain calm in stressful, multiple priority situations.

  • Ability to plan and/manage requirements activities for multiple concurrent projects with competing priorities.

  • Excellent organizational, communication and interpersonal skills required, including the ability to interact with audiences at all levels of the organization.

  • Ability to work as part of a team

  • Ability to work with minimal supervision

  • Ability to exercise initiative in a responsible and professional manner


  • Demonstrates commitment to continuous improvement.

  • Thinks creatively to solve emergent problems as well as to implement long-term process improvements.

  • Participates in the process of continuous improvement for customers, employees and the Company.


  • Excellent communications skills - active listening, writing, speaking and telephone.

  • Demonstrates ability to work through conflict and strong negotiation skills.

  • Effective user of good problem-solving skills.

  • Ability to develop and maintain a good business relationship with stakeholders.

  • Excellent interpersonal skills, demonstrating tact, diplomacy and hospitality


  • Excellent planning, organizational and time management skills.

  • Demonstrates ability to initiate, expedite and follow through to task completion.

  • Ability to positively react to change in environment, processes and people.

  • Ability to perform quick decisions, have a decision-making process in place.

  • Understanding of and adherence to applicable policies and procedures.

  • Completes an individual development plan for personal and professional improvement work and attends classes, seminars and other training sessions, as required.


  • Minimum of 5 years of executive-level administrative support experience.

  • Work on assignments with limited supervision and with minimal direction.

  • Excellent written and oral communication skills.

  • Proficient with Microsoft Office Suite, including Word, Excel, PowerPoint, SharePoint and Outlook.

Required Education, Licenses or Certifications

  • High school diploma or equivalent required.

  • Associate’s degree or some college preferred.

  • Valid driver’s license required.

Compensation and Benefits

Base salary rate commensurate with experience. Additional benefits vary between locations and include options such as our 401(k) Retirement Savings Plan, Cash Balance Pension Plan, Medical/Dental/Life Insurance, Health Savings Account, Domestic Partners Coverage and a full complement of personal and professional benefits.

Cummins and E-verify

At Cummins, we are an equal opportunity and affirmative action employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law. Cummins validates right to work using E-Verify. Cummins will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization.

Ready to think beyond your desk? Apply for this opportunity to start your career with Cummins

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Primary Location United States-North Carolina-Charlotte-US, NC, Charlotte, Cummins Atlantic - Main Office

Job Type Experienced - Exempt / Office

Recruitment Job Type Office

Job Posting Jun 6, 2019, 10:37:53 AM

Unposting Date Ongoing

Req ID: 190001GE