Cummins Inc. Planned Maintenance Coordinator, Cummins NPower in White Bear Lake, Minnesota

Planned Maintenance Coordinator, Cummins NPower

Description

  • Maintain Planned Maintenance customer agreements in the BMS database

  • Take a proactive role in the continual improvement of the Planned Maintenance process

  • Validate data accuracy related to key data fields and update BMS records accordingly

  • Obtain and activate accepted customer Planned Maintenance quotations

  • Obtain and register accepted customer Extended Warranty quotations

  • Create Planned Maintenance Agreement invoices per customer payment terms

  • Respond to all requests from both internal and external customers as related to the PM Agreement

  • Contact customer for payment of past due Prepaid Planned Maintenance invoices

  • Develop a positive relationship between Planned Maintenance sales force, Planned Maintenance support team and customer

  • Participates in required projects or other duties, as directed or assigned

Qualifications

Functional/Technical

  • Attention to detail and 10-key accuracy (50 WPM or higher preferred)

  • Strong PC and Microsoft Office Suite skills (Word, Excel, Access)

  • Effective communications skills – active listening, note taking, writing and speaking

  • Familiarization with BMS modules to include Planned Maintenance Contracts, Work Orders, and Aging Diary

  • Ability to learn new skills and adapt to new concepts and procedures

Quality/Improvement

  • Effective time management and priority setting

  • Demonstrates commitment to creative thinking

Teamwork

  • Ability to work through conflict and use effective problem solving techniques

  • Develop a positive relationship between both Inside and Outside Planned Maintenance Sales

  • Actively contribute to a positive team atmosphere and add to an ongoing culture of appreciation

Leadership

  • Lead by example

  • Follow through on commitments and encourage teamwork

Job SERVICE

Primary Location United States-Minnesota-Minneapolis-US, MN, White Bear Lake, Cummins NPower LLC

Job Type Experienced - Professional / Office

Recruitment Job Type Office

Job Posting Nov 1, 2016, 3:45:02 PM

Unposting Date Ongoing