Cummins Inc. Field Service Power Generation Operations Director in White Bear Lake, Minnesota

Field Service Power Generation Operations Director


Field Service Power Generation Operations Director

Cummins is a place big enough to coach and develop a global workforce and create the world’s leading clean, engine technology. We’re also small enough for you to find your fit and personal passion with a team of dependable, innovative thinkers who are developing their careers within a diverse, inclusive, empowering environment.

Learn more about this role and how you can begin Working Right .

Our Distribution Business consists of 17 company-owned distributors and 10 joint ventures, covering 90 countries and territories through 233 locations. Through this network, trained personnel sell and distribute Cummins-branded products, related services and broader solutions such as maintenance contracts, engineering services and customized integrated products. Our integrated businesses demand the talents and creativity of individuals with a wide range of skills and experience.

This is an exciting opportunity in White Bear Lake, MN for a Field Service Power Generation Operations Director.

Your impact will happen in these and other ways:

  • Full responsibility for the management of a group of branches in a specific business unit or geography. Power Generation experience required..

  • Manage branches through Branch Managers and responsible for all functions and financial metrics for the group of branches.

  • Develops annual operating plan with input from branch managers and business improvement; manages the FSPG business to the plan; monitors all appropriate business metrics including Branch balanced scorecards, profit and loss metrics, and asset metrics.

  • Directs market analysis for span of responsibilities, ensures business growth by developing annual marketing and sales plan; develops and maintains business relationships with customers, and develops new business partners and alliances for the business unit or geography.

  • Maintains a deep understanding of Cummins’ business in the region, globally, and across all business units.

  • Drives customer satisfaction for the Branches as measured by Net Promoter Score and Lens of the Customer programs; develops a culture of customer service; recruits, develops, motivates, and retains high quality customer service employees.

  • Directs customer service through Branch operations.

  • Manages warranty submission and rejection; develops an understanding of repetitive warranty issues and provides feedback to the organization to ensure product and service improvement; monitors Repair Event Cycle Time and drives improvements within the branches and across the organization.

  • Directs compliance with health, safety, and environmental standards.

  • Drives a culture of corporate responsibility for the benefit of employees and the communities in which Cummins operates.

  • Leads, manages, develops, and motivates employees; completes, agrees to and monitors work plans and Individual Development Plans for Branch Managers.

Position will be located in White Bear Lake or potentially at other locations within the Central Region.


Education, Licenses, Certifications

  • College, university, or equivalent degree in Business Administration, Engineering, or related subject required.

  • Six Sigma Green Belt certification or Sponsor certification a plus.

Compensation and Benefits

Base annual salary commensurate with experience plus annual variable compensation. Additional benefits vary between locations and include options such as our 401(k) Retirement Savings Plan, Cash Balance Pension Plan, Medical/Dental/Life Insurance, Health Savings Account, Domestic Partners Coverage and a full complement of personal and professional benefits.

Cummins and E-verify

At Cummins, we are an equal opportunity and affirmative action employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law. Cummins validates right to work using E-Verify. Cummins will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization.

Ready to think beyond your desk? Apply for this opportunity to start your career with Cummins today.

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Primary Location United States-Minnesota-Minneapolis-US, MN, White Bear Lake, Cummins NPower LLC

Job Type Experienced - Professional / Office

Recruitment Job Type Professional - Experienced

Job Posting Jun 8, 2017, 9:31:06 PM

Unposting Date Ongoing

Req ID: 170002FL