Cummins Inc. Marine Industrial Technician, Summerville, SC, Cummins Atlantic in Summerville, South Carolina
Marine Industrial Technician, Summerville, SC, Cummins Atlantic
No, this isn’t one of those ordinary jobs.
Cummins is a team of dependable, innovative thinkers, who are empowered to generate and deliver solutions for customers, community, and environment. Our employees develop their careers through the challenges only a diverse, global innovator can promise. This is a collaborative culture where thinking beyond your desk is more than part of the job. It is the job.
This is what we call Working Right.
Cummins is looking for an extraordinary Marine Industrial Technician based out of our Summerville, SC location. As part of Cummins, we will add to your current skills by providing training, encouragement and growth within a teamwork environment. We invest in your professional growth by providing you with education and training opportunities to keep current on industry standards and products. You will gain valuable knowledge of the diesel engine industry and skills that will last a lifetime.
A commitment to excellence is deeply rooted in Cummins tradition of exceptional service. Our employees are dedicated to delivering the “Best Every Time, Every Day” with the goal of earning customers for life!
We take pride in providing an unmatched high caliber of service and support for Cummins engines, generators, filters, and related products that serve the varied needs of our customers. Crucial to accomplishing this is the energy and commitment of Cummins employees to the company.
Technicalspecialist and primary customer support contact to diagnose and executecomplex repairs to engine products at the customer’s site.
Establishes and continually develops productive customer relations and ensures prompt and efficient attention to customer needs.
Appliesthe use of specialized tools and follows documented procedures andpolicies to diagnose and complete complex repairs at customer site.
Performspreventative maintenance activities as per documented schedules andstandards on engines and related components in the field.
Escalates unresolved issues to product specialists or supervisor.
Coachesand develops technicians and/or apprentices and transfers knowledge andexperience to others; may provide work direction; may review repairplans, parts lists, etc.
Completes required documentation, suchas service worksheets, timesheets, warranty claims, quality documentsvia handwritten forms or business system input screens.
Identifies additional sales and service opportunities with customer.
Completes training in line with skill and business requirements.
Maintains service vehicle and tools for cleanliness and proper operation.
Ensureadherence to all relevant Health Safety & Environmental policies,procedures and legislation and reports any issues / incidents to sitemanagement and to their supervisor.
Demonstratedability to troubleshoot, diagnose, and perform repairs.
Possessesthe troubleshooting, diagnosing and repair capabilities of a highly-skilledtechnician involving marine propulsion units.
Abilityto work with detailed information under considerable time limitations and withminimal supervision.
Exception customer service and communication.
Desireand ability to learn new technologies.
Education and Experience:
Highschool diploma or equivalent required. Documented Cummins experience orgraduation from a technical or community college preferred.
Minimumof 2 years on Cummins marine propulsion engines and Onan generators.
Knowledgeof marine vessel operation and vessel component features.
Knowledgeof documentation procedures for marine sea trials and troubleshooting.
Significant field service work experience
Expert level knowledge of and/or experience with engine products
Customer service experience
Experience providing technical advice and coaching to more junior technicians (preferred)
At Cummins, we are an equal opportunity and affirmative action employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.
Cummins uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify .
Primary Location United States-South Carolina-North Charleston-US, SC, Summerville, Cummins Atlantic Charleston
Job Type Shop
Recruitment Job Type Technician
Job Posting Jan 30, 2017, 4:12:03 PM
Unposting Date Ongoing
Req ID: 170000CK