Cummins Inc. In-Shop Service Technician, Cummins MidSouth in Lake Charles, Louisiana

In-Shop Service Technician, Cummins MidSouth

Description

Completes repairs and rebuilds on engine products in a service workshop under supervision

Applies documented procedures and policies to complete basic repairs and schedule maintenance, including preparing required parts and tools

Disassemble and clean engines and /or engine components

Assists with completion required documentation, such as work completed documentation, time sheets, warranty claims and quality forms, via handwritten forms or business system input screens

Completes training in line with skill and business requirements

Maintains work area and tools for cleanliness and proper operation

Ensure adherence to all relevant Health, Safety & Environmental policies, procedures and legislation and reports any issues / incidents to their supervisor

Qualifications

Skills

Skill Level A

Broad mechanical and /or electrical repair and maintenance capability - Apprentice Certified Diesel (Preferred)

Capable of external engine mechanical repair and maintenance with minimal supervision - practical exposure to working on diesel engines

Awareness of Quick Serve Process

Able to understand basic computer use

Able to clearly communicate both orally and in writing

Able to understand written instructions

Ability to work safely and identify safety risks, including completion of any requires safety training and the Job Safety Assessment process

Ability to carry out basic diagnostics using Cummins diagnostic tools on different product types with minimal supervision

Able to fully use all required Cummins service tools including Insite, EDS, Quick Serve On Line

Familiar with basic warranty/policy terms

Capable of developing collaborative working relationships Able to identify opportunities for work process improvements

Can resolve common technical problems

In depth mechanical repair and maintenance capability to carry out external engine repairs including fuel system components without supervision

Ability to develop and maintain productive customer relationships and educating customers on operations and maintenance of products

Ability to identify and up sell further service and repair opportunities

Can resolve basic technical problems

Able to work within quality standards

Capable of developing effective working relationships

Ability to use general numerical principles

Skill Level B

Skill Level A plus:

Ability to carry out basic repairs and scheduled maintenance on different product types without supervision

Able to understand diagnostic tools

Awareness and ability to access Cummins service support tools (such as Quick Serve On Line) and understanding of Microsoft Software

Able to prepare required documentation to the standard required

Education, Licenses, Certifications

Apprentice Trained Engine Technician (Preferred)

Vocational diploma from relevant technical institution

Locally valid driving permit (Preferred)

Experience

Basic level field service work experience

Intermediate level knowledge of and/or experience with engine products

Customer service experience

High Horsepower engine experience required.

Familiarity with marine applications preferred

Job SERVICE

Primary Location United States-Louisiana-Lake Charles-US, LA, Lake Charles, Cummins Mid-South

Job Type Shop

Recruitment Job Type Technician

Job Posting Dec 1, 2016, 2:31:16 PM

Unposting Date Ongoing