Cummins Inc. Power Generation Field Service Technician, Level II in Kenner, Louisiana
Power Generation Field Service Technician, Level II
If you want to develop your career with the industry leader who gives you the innovative technology you love to work with and empowers you to deliver a service you can be proud of – then this is where you need to be.
Extraordinary Technology Requires Extraordinary Technicians!
Our Distribution business delivers reliable, durable, high performing products for our global partners. You are key to our customers’ success. Working with industry leading technology and diagnostic tools, you’ll deliver solutions that build your knowledge base and fuel your career.
This mid-range role is customer-focused and is your starting spot for multiple career paths within our Service business with training on our newest product updates.
This is an exciting opportunity in Kenner, LA for a Power Generation
Field Service Technician. Cummins North America is where you can work on industry leading engine technology such as High-horsepower GenSets, Integrated Power Systems, and PowerCommand panels in the Commercial Industrial, Data Center, and Prime Power markets while working in some of the most beautiful scenery in the world.
An Extraordinary Cummins Technician…
Embraces new technology for diagnostics and data gathering.
Focuses on a high level of customer service and communications.
Looks to develop their skill set and product knowledge through classroom, hands-on, and virtual training.
Mentors and coaches junior technicians.
Readily adapts to a changing work environment and work assignments.
Diagnoses and completes less complex repairs to generators and components at the customer’s site.
Engages customers in a courteous and professional manner. Anticipates and ensures prompt and efficient attention to customer needs
Applies the use of specialized tools and follows documented procedures and policies to diagnose and complete less complex repairs, including identifying and preparing required parts and tools
Performs preventative maintenance activities as per documented schedules and standards on power generation products in the field
Escalates unresolved issues to more experienced Field Service Technicians and/or Supervisor
Completes required documentation, such as service worksheets, timesheets, warranty claims, quality documents via handwritten forms or business system input screens.
Completes training in line with skill and business requirements
Maintains service vehicle and tools for cleanliness and proper operation
Ensure adherence to all relevant Health Safety & Environmental policies, procedures and legislation and reports any issues / incidents to site management and to their supervisor
Skills and Experience Required:
Troubleshoot, diagnose and repair generator set systems in a field environment without direct supervision.
At direction of Field Service Manager, works with Power Generation Sales Department on new product startups.
Ability to read and interpret electrical wiring diagrams.
Understand safety aspects of working with all AC voltages up to 600V, 3 phase.
Ability to operate all standard service tools plus electrical testing equipment.
Ability to work with detailed information under considerable time limitations and with minimal supervision.
Possesses all the troubleshooting, diagnosing and repair capabilities of a highly-skilled genset technician involving diesel engine, generator, engine governor, generator and engine control gear and electrical power switching mechanisms and their control.
Proficient in Windows XP; other computer software as required including Business Management System (BMS) and Outlook.
Required Education, Licenses or Certifications
High school diploma or equivalent required. Technical school or community college graduates preferred.
Minimum of 5 years experience in repair and maintenance work of power generators and related components.
Knowledge of ‘Onan Level II’ preferred.
Proficient in systematically troubleshooting, diagnosing and repairing emergency power systems and related mechanical/electrical components.
Ability to read and interpret electrical wiring and schematic diagrams.
Thorough understanding of single phase and three phase AC electrical schemes.
Understand safety aspects of working with all AC voltages up to 600 volts,
3 phase and have a working knowledge of NFPA70E safety standard.
- Ability to properly and safely use and maintain common hand tools and electrical testing equipment.
_All drivers operating a company vehicle must be at least 21 years old; if the truck is a commercial motor vehicle per FMCSA regulation, the driver is required to hold or able to obtain a valid Commercial Driver License (CDL
Physical Requirements (times are approximate)
Standing 7.5 hours per day
Pushing/Pulling 4.0 hours per day
Sitting 1.5 hours per day
Lifting 1.5 hours per day
Lifting up to a maximum of 80 pounds
Bending 3.0 hours per day
Driving 2.5 hours per day
Compensation and Benefits
Base hourly rate commensurate with experience . Additional benefits vary between locations and include options such as our 401(k) Retirement Savings Plan, Cash Balance Pension Plan, Medical/Dental/Life Insurance, Health Savings Account, Domestic Partners Coverage and a full complement of personal and professional benefits.
Cummins and E-verify
At Cummins, we are an equal opportunity and affirmative action employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.
Cummins validates right to work using E-Verify. Cummins will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization.
Ready to work with ground-breaking products and technology? Apply for this opportunity to start your career as an extraordinary Tech with Cummins today.
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Primary Location United States-Louisiana-New Orleans-US, LA, Kenner, Cummins Mid-South New Orleans
Job Type Shop
Recruitment Job Type Technician
Job Posting Jul 14, 2017, 1:19:16 PM
Unposting Date Ongoing
Req ID: 170003EL