Cummins Inc. Power Generation Field Service Technician, Level I, Cummins Power Systems in Glen Burnie, Maryland
Power Generation Field Service Technician, Level I, Cummins Power Systems
No, this isn’t one of those ordinary jobs.
Cummins is a team of dependable, innovative thinkers, who are empowered to generate and deliver solutions for customers, community, and environment. Our employees develop their careers through the challenges only a diverse, global innovator can promise. This is a collaborative culture where thinking beyond your desk is more than part of the job. It is the job.
This is what we call Working Right.
Cummins is looking for an extraordinary Field Power Generation Technician in our Rocky Hill, CT location. As part of Cummins, we will add to your current skills by providing training, encouragement and growth within a teamwork environment. We invest in your professional growth by providing you with education and training opportunities to keep current on industry standards and products. You will gain valuable knowledge of the diesel engine industry and skills that will last a lifetime.
A commitment to excellence is deeply rooted in Cummins tradition of exceptional service. Our employees are dedicated to delivering the “Best Every Time, Every Day” with the goal of earning customers for life!
We take pride in providing an unmatched high caliber of service and support for Cummins engines, generators, filters, and related products that serve the varied needs of our customers. Crucial to accomplishing this is the energy and commitment of Cummins employees to the company.
Completes preventative maintenance and/or basic repair activities on Generator or component at the customer site with minimal direction.
Engages with customer in a courteous and professional manner. Ensures prompt and efficient attention to customer needs.
Applies the use of specialized tools and follows documented procedures and policies to diagnose and complete basic repairs, including preparing required parts and tools.
Escalates unresolved issues to more experienced Field Service Technicians and/or Supervisor.
Performs preventative maintenance activities as per documented schedules and standards on power generation products in the field.
Completes required documentation, such as service worksheets, timesheets, warranty claims via handwritten forms or business system input screens.
Completes training in line with skill and business requirements.
Maintains service vehicle and tools for cleanliness and proper operation.
Ensure adherence to all relevant Health Safety & Environmental policies, procedures and legislation.
Skill Level A:
Broad mechanical and electrical repair and maintenance capability - Apprentice Certified Power Generation Technician (Preferred).
Capable of electrical repair and maintenance with minimal supervision - practical exposure to working on Power Generation products.
Awareness of Quick Serve Process.
Able to understand basic computer use.
Able to clearly communicate both orally and in writing.
Able to understand written instructions.
Ability to work safely and identify safety risks, including completion of any required safety training and the Job Safety Assessment process.
Can resolve basic technical problems.
Able to work within quality standards.
Capable of developing effective working relationships.
Ability to use general numerical principles
Skill Level B (Skill Level A plus):
Ability to carry out basic repairs and scheduled maintenance on different product types without supervision.
Able to understand diagnostic tools.
Awareness and ability to access Cummins service support tools (such as Quick Serve On Line, INPOWER, LONMGMAKER) and understanding of Microsoft Software.
Able to prepare required documentation to the standard required.
Ability to understand the relationships between GenSet components and inform more senior Field Service Technician as to which GenSet component may be causing the performance issue.
Education, Licenses, Certifications
Apprentice Certified Power Generation/ Electrical Technician (Preferred)
Vocational diploma from relevant technical institution
Current relevant electrical certification
Locally valid driving permit
Minimal level of workshop related experience required.
Basic level knowledge of and/or experience with power generation products.
High Voltage / Low Voltage experience.
Customer service experience.
This is a Union position. Employee is required to join the Union after 90 days.
Cummins and E-verify
At Cummins, we are an equal opportunity and affirmative action employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law. Cummins validates right to work using E-Verify.
Cummins will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify .
Primary Location United States-Maryland-Baltimore-US, MD, Glen Burnie, CumminsPowerSystems Baltimore
Job Type Shop
Recruitment Job Type Technician
Job Posting Jan 5, 2017, 4:00:10 PM
Unposting Date Ongoing