Cummins Inc. Account Managers #IN584 in Columbus, Indiana

Account Managers #IN584


AccountManagers #IN584

No, this isn’t one of those ordinary jobs.

Cummins is a team of dependable, innovative thinkers, who are empowered to generate and deliver solutions for customers, community and environment. Our employees develop their careers through the challenges only a diverse, global innovator can promise. This is a collaborative culture where thinking beyond your desk is more than part of the job. It is the job.

This is what we call Working Right

Our Corporate Business Unit delivers reliable, durable, high performing products to our global partners. Working in an innovative space, you’ll develop high tech solutions that will fuel your advanced career skill set and empower you to own your career.

For the “Qualifications – Internal” field in Taleo

Our integrated businesses demand the talents and creativity of individuals with a wide range of skills and experience. This is an exciting opportunity for AccountManagers #IN584 in Columbus, IN.



  • Developaccount strategy and work with key stakeholders in the business to achieveoptimum results.

  • Fosterand ensure sound business relationships with assigned account supporting theorganization’s sales strategy.

  • Ensuretimely launch and resolve distribution issued associated with accounts duringthe New Product Introduction (NPI) process.

  • Extendand expand sale of engineering products including engines and services toexisting clients. Communicate and interface with customer, and assist withnegotiating and implementing contracts with accounts, as authorized.

  • Establishand maintain positive customer relations and act as a champion for voice of thecustomer (VOC) within the business.

  • Identifyfeatures and benefits that resolve specific customer issues taking intoconsideration technical aspects of engine and component parts.

  • Collaboratewith cross-functional teams to drive process improvement for customersatisfaction utilizing Net Promoter Score (NPS) initiatives.

  • Participatein customer focused Six Sigma initiatives using Define, Measure, Analyze,

  • Improveand Control (DMAIC) to strengthen the relationships with the customer andensure processes are efficient and sustainable.

  • Coachand mentor less experience account managers and account specialists.

  • Interfacewith the Engine Business customer in order to extend and expand sales ofproducts and services to existing clients. Use the 7-Step Resolution Process tomanage production and distribution issues associated with accounts.

  • Participatein Failure Incident Report Group (FIRG) meetings to suggest solutions toproblems related to engine products and services that were learned throughcoordination of communication with clients.

Experience and Education:


  • Positionsrequire a Master’s degree in Mechanical, Production, or ManufacturingEngineering, or related field and three years of experience as a Product Manager,Systems or Productions Engineer, Technical Advisor, Specialist, or Leader, orrelated position. Alternatively, the employer will accept a Bachelor’s degreein Mechanical, Production, or Manufacturing Engineering, or related field andseven years of experience as a Product Manager, Systems or ProductionsEngineer, Technical Advisor, Specialist, or Leader, or related field.

Experience to include:

  • NewProduct Introduction (NPI)

  • Voiceof the Customer (VOC)

  • NetPromoter Score (NPS)

  • SixSigma

  • Define,Measure, Analyze, Improve and Control (DMAIC)

  • Interfacewith the Engine Business customer

  • 7-StepResolution Process

  • FailureIncident Report Group (FIRG)

JOB SITE: Columbus, IN

WORK HOURS: 40 hours/week 8:00 am to 5:00 pm

To apply, go to at and refer to Job ID #IN584 .

Compensation. Base salary commensurate with experience plus bonus.

Benefits . Additional benefits vary between locations and include options such as our 401(k) Retirement Savings Plan, Cash Balance Pension Plan, Medical/Dental/Life Insurance, Health Savings Account, Domestic Partners Coverage and a full complement of personal and professional benefits.

At Cummins, we are an equal opportunity and affirmative action employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.

Cummins validates right to work using E-Verity. Cummins will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee’s Form I-9 to confirm work authorization.

Ready to think beyond your desk? Apply for this opportunity and start your career with Cummins today.

Not ready to apply but want to learn more? Join our Talent Community to get the inside track on great jobs and confidentially connect to our recruiting team:


Primary Location United States-Indiana-Columbus

Job Type Experienced - Professional / Office

Recruitment Job Type Professional - Experienced

Job Posting Jan 6, 2017, 2:51:36 PM

Unposting Date Jan 21, 2017, 12:59:00 AM