Cummins Inc. Field Service PM Technician, Chesapeake, VA, Cummins Atlantic in Chesapeake, Virginia

Field Service PM Technician, Chesapeake, VA, Cummins Atlantic

Description

No, this isn’t one of those ordinary jobs.

Cummins is a team of dependable, innovative thinkers, who are empowered to generate and deliver solutions for customers, community, and environment. Our employees develop their careers through the challenges only a diverse, global innovator can promise. This is a collaborative culture where thinking beyond your desk is more than part of the job. It is the job.

This is what we call Working Right.

Cummins is looking for an extraordinary Field Service Power Generation PM Technician based out of our Chesapeake, VA location. As part of Cummins, we will add to your current skills by providing training, encouragement and growth within a teamwork environment. We invest in your professional growth by providing you with education and training opportunities to keep current on industry standards and products. You will gain valuable knowledge of the diesel engine industry and skills that will last a lifetime.

A commitment to excellence is deeply rooted in Cummins tradition of exceptional service. Our employees are dedicated to delivering the “Best Every Time, Every Day” with the goal of earning customers for life!

We take pride in providing an unmatched high caliber of service and support for Cummins engines, generators, filters, and related products that serve the varied needs of our customers. Crucial to accomplishing this is the energy and commitment of Cummins employees to the company.

Responsibilities

  • Diagnoses and completes less complex repairs to generators and components at the customer’s site.

  • Engages customers in a courteous and professional manner. Anticipates and ensures prompt and efficient attention to customer needs.

  • Applies the use of specialized tools and follows documented procedures and policies to diagnose and complete less complex repairs, including identifying and preparing required parts and tools.

  • Performs preventative maintenance activities as per documented schedules and standards on power generation products in the field.

  • Escalates unresolved issues to more experienced Field Service Technicians and/or Supervisor.

  • Completes required documentation, such as service worksheets, timesheets, warranty claims, quality documents via handwritten forms or business system input screens.

  • Completes training in line with skill and business requirements

  • Maintains service vehicle and tools for cleanliness and proper operation.

  • Ensure adherence to all relevant Health Safety & Environmental policies, procedures and legislation and reports any issues / incidents to site management and to their supervisor.

Qualifications

Skills

  • Ability to carry out full diagnostics using Cummins diagnostic tools on different product types without supervision

  • Able to fully use all required Cummins service tools including Insite, EDS, Quick Serve On Line

  • Familiar with basic warranty/policy terms

  • Capable of developing collaborative working relationships

  • Able to identify opportunities for work process improvements

  • Can resolve common technical problems

  • In depth electrical repair and maintenance capability to carry out external engine repairs including fuel system components without supervision

  • Ability to develop and maintain productive customer relationships and educating customers on operations and maintenance of products

Education, Licenses, Certifications

  • Apprentice Certified Power Generation/ Electrical Technician (Preferred)

  • Vocational diploma from relevant technical institution

  • Current relevant electrical certification

  • Locally valid driving permit

Experience

  • Basic level field service work experience

  • Intermediate level knowledge of and/or experience with of power generation products

  • High Voltage/ Low Voltage experience

  • Customer service experience

At Cummins, we are an equal opportunity and affirmative action employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.

Cummins uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify .

Job SERVICE

Primary Location United States-Virginia-Chesapeake-US, VA, Chesapeake, Cummins Atlantic Tidewater

Job Type Shop

Recruitment Job Type Technician

Job Posting Feb 16, 2017, 10:52:12 PM

Unposting Date Ongoing

Req ID: 170000KZ