Cummins Inc. Technician, Cummins PowerSouth in Atlanta, Georgia
Technician, Cummins PowerSouth
If you want to developyour career with the industry leader who gives you the innovative technologyyou love to work with and empowers you to deliver a service you can be proud of– then this is where you need to be.
ExtraordinaryTechnology Requires Extraordinary Technicians!
Our Distribution business delivers reliable, durable, high performing products for our global partners. You are key to our customers’ success. Working with industry leading technology and diagnostic tools, you’ll deliver solutions that build your knowledge base and fuel your career.
This role is customer-focused and will be supporting the rental product business. This Rental Technician opportunity is your starting spot for multiple career paths within our Service business.
Diagnoses and completes less complex repairs to generators and components at the customer’s site.
Engages customers in a courteous and professional manner. Anticipates and ensures prompt and efficient attention to customer needs
Applies the use of specialized tools and follows documented procedures and policies to diagnose and complete less complex repairs, including identifying and preparing required parts and tools
Performs preventative maintenance activities as per documented schedules and standards on power generation products in the field
Escalates unresolved issues to more experienced Field Service Technicians and/or Supervisor
Completes required documentation, such as service worksheets, timesheets, warranty claims, quality documents via handwritten forms or business system input screens.
Completes training in line with skill and business requirements
Maintains service vehicle and tools for cleanliness and proper operation
Ensure adherence to all relevant Health Safety & Environmental policies, procedures and legislation and reports any issues / incidents to site management and to their supervisor
Can resolve common technical problems without supervision
Ability to carry out full diagnostics using Cummins diagnostic tools on different product types without supervision
Ability to develop and maintain productive customer relationships and educating customers on operations and maintenance of products
Ability to fully use all required Cummins service tools including Insite, EDS, Quick Serve On Line, INPOWER, LONMGMAKER
In depth electrical repair and maintenance capability to carry out external engine repairs including fuel system components without supervision
Familiar with basic warranty/policy terms
Able to identify opportunities for work process improvements
Apprentice Certified Power Generation/ Electrical Technician preferred
Vocational diploma from relevant technical institution preferred
Current relevant electrical certification preferred
Locally valid driving permit required; CDL preferred
Basic level field service work experience
Intermediate level knowledge of and/or experience with of power generation products
High Voltage/ Low Voltage experience
Customer service experience
Standing 7.5 hours per day, Pushing/Pulling 4.0 hours per day., Sitting 1.5 hours per day, Lifting 1.5 hours per day, Lifting up to a maximum of 80 pounds, Bending 3.0 hours per day and, Driving 1.5 hours per day.
Cummins and E-verify
At Cummins, we are an equal opportunity and affirmative action employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law. Cummins validates right to work using E-Verify.
Cummins will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.
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Primary Location United States-Georgia-Atlanta-US, GA, Atlanta, Cummins Power South HQ-Whse-Coach
Job Type Shop
Recruitment Job Type Technician
Job Posting Feb 16, 2017, 12:44:05 PM
Unposting Date Ongoing
Req ID: 170000KS